Senior Applied AI Expert - Federal

Our product has the power to transform industries, and our Customer Success team members are on the front lines of this transformation, offering knowledge and expertise to our customers. Job Description: DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future. As a member of the post-sales federal Applied AI Expert team at DataRobot, you will collaborate closely with DataRobot’s public sector customers to help them achieve their organization’s objectives with AI. You’ll work with customers in a range of public sector entities -- from the US Federal government, state and local institutions, and medical entities -- on diverse use cases. You’ll help both technical and non-technical stakeholders identify areas to apply AI and work hand-in-hand with them to leverage DataRobot to meet their most pressing needs. You will gain exposure to a huge variety of use cases across multiple sectors of government, and will work with customers to unlock organizational value with AI. Ultimately, you will use your machine learning expertise to creatively define technical approaches to a wide array of prospect use cases, specifically Predictive and Generative AI models. In turn you will help build trust in DataRobot as an AI partner. Please note: You must be a U.S. Citizen with an active Secret security clearance (or higher) to be eligible for this role. If you do not meet these criteria, you will not be considered for the position. What does it take?

• Being passionate about using machine learning to achieve real-world results.
• Collaborate closely with DataRobot customers and bring your expertise in data science and the DataRobot platform, to help our customers achieve their organization’s objectives with AI.
• Fostering an environment of autonomy where everyone is encouraged to identify and prioritize customer problems and opportunities.
• Lead data science implementation and help develop a Joint Success Plan (JSP).
• Support customers with problem framing, data prep, scripting, model building, model deployment, model management, and output consumption.
• Represent the DataRobot product to various personas across the customer organizations spanning from data scientists to C-level executives. Influence our customers through thought leadership by using value-based messaging to translate complex technical terms into business outcomes.
• Be a DataRobot product and data science subject matter expert to our customers.
• Work side by side with our sales and success teams to help our customers achieve their goals.
• Identify opportunities to expand our relationship with customers.
• Act as a trusted advisor on AI across the customer lifecycle.
• Act internally as the voice of the customer to the Product, and Engineering, informing the direction of future product feature development
• Present at conferences and/or help create other marketing content.

Is this You?

• You have 5+ years of real-world business experience in a data science role
• 3+ years of experience in customer facing role
• 3+ years experience in Public Sector desired
• Bachelor’s degree, preferably in a quantitative subject
• You have hands-on experience building and implementing machine learning or AI models into production for Federal/DoD/IC customers.
• You have excellent communication and strong customer interaction skills.
• Excellent project management and organizational abilities
• Familiarity with a variety of technical tools for the manipulation of data
• You have the ability to understand, write and collaborate with Python or R.
• You may be asked to travel regionally

Desired:

• Advanced degree
• Familiarity with consultative sales process in the data/analytics marketplace
• Familiarity and/or experience with generative AI concepts and tooling
• Familiarity with data platform technology integrations
• Experience dealing with complex customer organizations
• Fluency with scripting in Python or R (preferably both)

Citizenship and Clearance Requirements:

• Must be a US citizen.
• Must have an active secret clearance (or higher)

*Applicants selected may be subject to a background investigation by the US Government and will be required to maintain a favorably adjudicated Secret security clearance for this position.* Compensation Statement The U.S. annual on-target earnings (OTE) range for this full-time position is between $200,000 and $250,000 USD/year. This range represents a combination of annual base pay and targeted commission. Actual offers may be higher or lower than this range based on various factors, including (but not limited to) the candidate’s work location, job-related skills, experience, and education. The talent and dedication of our employees are at the core of DataRobot’s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees’ well-being at the core. Here’s what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more! DataRobot Operating Principles:

• Wow Our Customers
• Set High Standards
• Be Better Than Yesterday
• Be Rigorous
• Assume Positive Intent
• Have the Tough Conversations
• Be Better Together
• Debate, Decide, Commit
• Deliver Results
• Overcommunicate

Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply when they meet 60%. At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply even if you do not check every box. DataRobot is proud to be an Equal Employment Opportunity employer committed to providing reasonable accommodations.