Senior Backend Software Engineer, Alerting | Canada | Remote

Canada (Remote) Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Senior Backend Engineer, Alerting

This is a remote opportunity and we would be interested in applications from the EST in Canada. The Opportunity: The Grafana Alerting squad operates at the core of the Grafana open-source project (link), and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on:

• Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts
• Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts
• Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production.

Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool. What You’ll Be Doing:

• Take an active role in influencing our roadmap and your own career objectives
• Work with your team to deliver new features, then use the results to iterate and improve.
• Drive projects from initial ideation all the way to operations once it is in the hands of customers
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
• Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
• Be a part of your team’s on-call rotations and take ownership of the services you’re running
• Mentor and support other team members, participate in design discussions and collaborate with the team
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system

As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What Makes You a Great Fit:

• You are a motivated self starter with a bias towards action
• You are customer focused
• We build everything with our users in mind.
• You have a passion for creating intuitive products that fit customers’ needs
• Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design,and build modular solutions,d eliver MVPs,gather dataand feedbackand then progress iteratively
• Collaborationand communication:The smallest unitwe haveis a team.You’ll be workingwith your teammatesin afully remote setup.Good communication skillsare amust
• Solid experiencewith at least one programming language.We use Go,but if you have familiaritywith Python ,Java,C++,Rust or similar then that translates well
• Some experiencewith delivering projectsfrom gathering requirements ,brainstorming ideasallthe wayto shippinga productto customer’s handsina self-driven way
• Some experiencewith developing softwarethat runsinthe Cloud or some experiencewith systems engineering
• Experiencewriting clean ,robust ,and performant softwarethat iseasily maintainedby others

Compensation & Rewards: In Canada,the compensation rangefor this roleis153 ,729 CAD -184 ,475 CAD.Actual compensationmay varybasedon level ,experience,and skillsetas assessedthroughoutthe interview process.Allof our roles includeRestricted Stock Units(RSUs),giving every team memberownershipin Grafana Labs' success.We believein shared outcomes—RSUs help us stay alignedandinvestedas wescale globally. Compensation rangesare country specific.If youare applyingfor this rolefrom adifferent locationthan listed above,your recruiterwill discussyour specific market’s defined pay range & benefits atthe beginningofthe process. *Why You’ll Thrive at Grafana Labs:**

• 100% Remote ,Global Culture -As aremote-only company,we bring togethertalentsfrom aroundthe world ,unitedby acultureof collaborationand shared purpose.
• Scaling Organization – Tackle meaningful workina high-growth ,ever-evolving environment.
• Transparent Communication – Expect opendecision-makingand regular company-wide updates.
• Innovation-Driven – Autonomyandsupporttoship greatworkand try new things.
• Open Source Roots – Builton community-driven values thatshape howwe work.
• Empowered Teams – High trust ,low ego culturethat values outcomesover optics.
• Career Growth Pathways – Defined opportunities togrowand developyour career.
• Approachable Leadership – Transparent execs whoare involved ,visible,and human.
• Passionate People – Join ateamof smart,supportive folks who care deeply about what they do.
• In-Person onboarding - We want youto thrivefrom day1with your fellow new ‘Grafanistas’to learn allabout what wedoand howwedoit.
• Balanceis Key - We operate aglobal annual leavepolicyof30 days per annum .3 days ofyour annual leaveentitlement arereservedfor Grafana Shutdown Days toallowthe teamto really disconnect . **We will complywith local legislationwhere applicable.*

Equal Opportunity Employer: We will recruit ,train ,compensateand promote regardlessof race,religion,color,national origin ,gender disability age veteran status,and allother fascinating characteristics thatmake us differentand unique.We believethatequalityand diversity buildsa strong organizationand we’re working hardto make surethat’sthe foundationofour organizationaswegrow. Grafana Labs may utilize AI toolsin its recruitment processto assistin matching informationprovidedin CVsto job postings.The recruitment team will continueto review inbound CVs manuallyto identify alignmentwith current openings.

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