Senior Content Designer

Anywhere in the United States Our mission at Greenhouse is to make hiring work for everyone – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can achieve our mission. Join us to do the best work of your career, solving meaningful problems with remarkable teams. Greenhouse is looking for a Senior Content Designer to join our team! The Senior Content Designer will lead content strategy and execution for key product areas, ensuring that user experiences are clear, consistent, and aligned with Greenhouse’s design principles. This role will partner closely with Product Design, Product Management, and Engineering to shape product experiences from concept through delivery. This role goes beyond traditional content design. We are looking for someone who is deeply skilled in content craft and equally comfortable operating within modern product design workflows.

Who will love this job

• A systems thinker – you don't just write strings; you build scalable content patterns and taxonomies that strengthen the entire design system
• An AI strategist – you understand the nuances of designing for AI-powered products and know how to use content to make complex technology feel intuitive and trustworthy
• A collaborative architect – you thrive when embedding early with product and engineering partners to shape the core logic of a feature before a single word is written
• A clarity champion – you have a passion for deconstructing complex SaaS workflows and transforming them into seamless, accessible, and human-centered experiences
• A craft specialist – you possess a deep mastery of UX writing but also bring a "plus-one" skill like user research or interaction design to every project you touch

What you’ll do

• Drive clarity and usability across complex workflows through high-quality UX writing and content strategy
• Establish and scale content patterns, standards, and systems within the design system
• Embed content design early in the product development process to reduce rework and improve velocity
• Contribute to a cohesive, consistent voice and tone across all product surfaces
• Support accessibility, inclusivity, and compliance through thoughtful content design

You should have

• 5–8+ years in content design, UX writing, or related field within SaaS or complex digital products (structured data, object management, taxonomy systems).
• Experience in Content designer for AI powered products
• Experience contributing to or building content systems within a design system
• Demonstrated ability to influence product direction, not just execution
• Proven track record improving product clarity, usability, and consistency at scale
• Deep expertise in content design paired with a complementary discipline such as interaction design, user research, or front-end development
• Bachelor’s degree in a relevant field (e.g., Communications, English, HCI) or equivalent practical experience

Applicants must be currently authorized to work in the United States on a full-time basis. If you are based in California, we encourage you to read this important information for California residents linked here. The national pay range for this role is $116,900 - $149,000. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation including stock option awards bonuses merit increases. Additionally certain roles have opportunity to receive sales commissions based on terms of sales commission plan applicable. Greenhouse provides variety of benefits including medical dental vision insurance basic life insurance mental health resources financial wellness benefits fully paid parental leave program short-term long-term disability coverage;401(k) plan company match;up to14 scheduled paid holidays per calendar year;up to80 hours paid sick leave;non-exempt employees accrue20-25 days paid vacation annually depending tenure;exempt employees have flexible paid time off (PTO). The anticipated closing date for this role is May13th2026.

Who we are

At Greenhouse we live by our mission through using our own product help hire right person every time committed designing responsibly using AI tools transform how we work keeping people center remote-first company shared office spaces New York City Ireland optional co-working spaces give flexibility do best work anywhere active role growth performance review program committed providing actionable feedback bonus structure rewarding great performance believe bringing together diverse perspectives makes stronger nurturing leaders create inclusive culture invest employee resource groups celebrating differences life experiences proud award-winning culture recognized Fortune’s Best Places Work Inc.’s Best Workplaces multiple years running. Greenhouse Software equal opportunity employer qualified applicants receive consideration without regard race color religion sex pregnancy sexual orientation gender identity national origin age disability genetic information veteran status other characteristic protected applicable laws. If need assistance reasonable accommodation during application process contact accommodations@greenhouse.io. Emails about job opportunities Greenhouse Software come only from @greenhouse.io addresses See this page website suspect phishing.