Mission: Empower customers by helping data and AI teams solve tough problems through training and enablement.
Role: Own commercial success of Databricks’ training and enablement portfolio across Americas Business Units.
Responsibilities:
Drive commercial success of learning and enablement offerings in enterprise accounts.
Partner with sales and customer success to position learning as key for adoption, renewal, expansion.
Translate customer goals into tailored enablement programs accelerating transformation and ROI.
Lead end-to-end lifecycle of customer training programs (discovery, design, execution, analysis).
Conduct learning diagnostics to identify skill gaps and adoption blockers; design impactful training strategies.
Deliver blended learning experiences (virtual, classroom, on-demand) achieving measurable outcomes.
Track/report enablement success metrics including adoption, renewal influence, revenue impact.
Mentor colleagues sharing best practices and driving excellence in customer engagement.

Qualifications/What they look for:

Proven track record selling/implementing learning solutions in enterprise accounts (software/cloud tech preferred).
Deep understanding of Americas enterprise landscape, industry verticals, cultural nuances in customer engagement/training adoption.
Strong program management, enablement strategy, learning & development design background.
Ability to influence executive stakeholders to gain buy-in for training as lever of digital transformation and ROI.
Excellent communication, relationship building, consultative sales skills; fluent English.
Results-driven mindset balancing customer satisfaction and revenue goals.
Ability to learn new technologies quickly; apply creative solutions to territory-specific roadblocks.
Proven ability to identify regional whitespace; build scalable enablement frameworks influencing broader organization.

Pay Range Transparency (varies by zone):

Zone 2: $129,300—$177,750 USD
Zone 3: $122,200—$167,950 USD
Zone 4: $115,000—$158,050 USD

About Databricks:

Data and AI company with over 10,000 organizations worldwide using the platform including Comcast, Condé Nast, Grammarly, over 50% Fortune 500. Founded by creators of Lakehouse, Apache Spark™, Delta Lake and MLflow.

Benefits: Comprehensive benefits available; details at https://www.mybenefitsnow.com/databricks Diversity & Inclusion Commitment: Inclusive hiring practices without discrimination based on protected characteristics. Compliance Note: Employer discretion on export-controlled technology access and U.S. government license application. Application Process includes fields for personal info, resume/CV upload, legal work authorization questions, voluntary self-identification surveys.