USD per year
Senior Developer Advocate
We're hiring a Senior Developer Advocate at Buffer! Shape our API & developer experience, build community, and help small businesses grow. Fully remote.
Role details
Location: Remote Employment type: Full time Department: Engineering Compensation: $157,297 – $194,000 • Offers Equity We strive for Buffer’s approach to salary, equity, and benefits to be:
- Transparent
- Fair
- Simple
- Generous
Read more about our compensation philosophies and approach.
Role description
About Buffer
We create social media and brand-building software for small businesses, creators, and individuals. Our mission is to provide essential tools to help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, we help our customers believe they can succeed and do good along the way. Buffer is a fully distributed team, and we’ve always aimed to do things a little differently at Buffer. Since the early days, we’ve focused on building one of the most unique and fulfilling workplaces by rethinking a lot of traditional practices. We also default to transparency, so you can read all about our metrics, and our successes and failures along the way on our Transparency Dashboard. We're united by Buffer's values, and we hire and work from all over the world. We strive to create a diverse and inclusive work environment, and we are building a culture where underrepresented groups are welcome and can flourish. Please note that we do travel to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among our small team. As you get to know Buffer and consider joining the journey, feel free to read more from Kirsti and Sabreen as they share their first experiences with Buffer, as well as from Hailley, who captured why she still calls Buffer home after 8+ years.
About the role
The Senior Developer Advocate role will sit within the Engineering team and work cross-functionally across multiple areas (Engineering, Advocacy, and Marketing) at Buffer. This person will connect deeply with external developers, support our internal teams with technical expertise, and help shape how our API is understood, adopted, and extended. This is an exciting opportunity to own and shape Buffer’s developer experience from the ground up in a new area of the business: building a strong developer community and ecosystem around our evolving API and platform, where your work directly influences the product roadmap, customer outcomes, and the future of our growing ecosystem.
What you'll do
- Own escalated support tickets for API-specific questions and serve as a technical liaison for our customer support team for questions that sit within this domain.
- Build and nurture our developer community, including leading engagement with that audience on our Discord server and participating in relevant external developer channels.
- Create and publish educational and promotional content such as blog posts, social media threads, technical walkthroughs, and webinars.
- Represent Buffer at conferences and industry events, presenting talks, demos, and case studies.
- Continuously iterate on and improve developer documentation, working closely with engineering to enhance our overall developer experience.
- Build proof of concepts for how third-party developers can integrate with or extend Buffer’s public API.
- Identify partnership and co-marketing opportunities with other developer ecosystems and, when relevant, prototype or build integrations on external platforms.
- Shape the API roadmap by sharing key insights with our engineering team.
Helpful skills and experience
- A software engineer who has transitioned into developer relations or developer advocacy. You've been doing developer relations or developer advocacy already for a number of years.
- Someone with deep API experience, who's comfortable writing technical content, building prototypes, and debugging API workflows.
- A natural communicator who can make complex topics approachable through writing, video, and live presentations.
- A connector who enjoys engaging with online developer communities and can authentically represent Buffer’s culture and values.
- Comfortable operating cross-functionally across engineering, marketing, and support.
- Proactive in identifying opportunities to expand Buffer’s footprint within the broader developer ecosystem.
- Self-driven, empathetic,...
Buffer provides social media marketing tools and social media management software to help businesses manage their online presence effectively.
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