Senior Manager, Platform Engineering - Secure Supply Chain

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

See yourself at Twilio

Join the team as Twilio’s next Senior Manager, Platform Engineering - Secure Supply Chain.

About the job

This position is needed to lead Twilio's Platform Engineering Secure Supply Chain team, which provides critical infrastructure for software development across the company. The team owns systems spanning source control management, build systems, and artifact management, ensuring secure and efficient software delivery for all of Twilio. This leader will drive strategy, operational excellence, and cross-functional collaboration with Security, Compliance, and Product Engineering teams while creating leverage and centralizing the cost of change across the organization.

Responsibilities

In this role, you’ll:

Lead and develop a team of engineers responsible for Twilio's secure supply chain infrastructure,... including source control management (SCM), build systems,... artifact management platforms
Define and execute strategic vision for secure supply chain capabilities that create leverage... across entire engineering organization
Partner closely with Security,... Product Engineering leadership to establish... secure supply chain standards,... best practices company-wide
Drive operational excellence through metrics,... continuous improvement initiatives balancing security requirements with developer productivity
Build strong relationships with internal customers/stakeholders,... translating business needs into technical solutions/roadmap priorities
Develop engineering talent through coaching,... fostering culture of ownership,... collaboration,... technical excellence
Champion automation,... self-service capabilities,... platform thinking to scale secure supply chain practices across diverse product portfolio
Collaborate with peer engineering leaders... ensure cohesive technical strategy/efficient delivery
Communicate technical strategy,... progress,... challenges effectively to senior leadership/cross-functional stakeholders

Qualifications

Twilio values diverse experiences... encourage everyone who meets required qualifications to apply...

Required:

8+ years experience in software/platform/infrastructure engineering roles; at least 4+ years managing teams of 8-12 engineers
Proven track record leading platform engineering teams/developer platform initiatives at scale in complex organizations
Experience leading teams through significant technical migrations/platform modernization efforts
Deep knowledge of source control systems (GitHub), build systems (Buildkite,...), artifact management platforms (Artifactory,...)
Strong understanding secure supply chain practices in cloud environments (AWS,GCP,...)
Experience partnering with Security/Compliance teams on security controls/vulnerability management/compliance without compromising developer velocity
Strong people leadership skills including hiring/performance/coaching high-performing teams
Excellent stakeholder management/communication skills; ability to influence/align cross-functional partners at all levels
Strategic thinking balancing short-term execution against long-term vision/organizational impact
Experience managing budgets/vendor relationships/build-vs-buy decisions for platform capabilities

Desired:

Experience with software supply chain security frameworks (SLSA,...)
Background in highly regulated industries or companies with significant compliance requirements (SOX,...)
Contributions to open source projects or industry thought leadership in secure supply chain or developer platforms

Location

This role is remote but not eligible for hire in CA,...

Travel

Occasional travel may be required for project/team meetings.

What We Offer

Competitive pay; generous time off; parental/wellness leave; healthcare; retirement savings program; more. Offerings vary by location.

Compensation

Salary ranges provided apply only to candidates residing in certain states due to local requirements. Ranges: $207200-$304600 depending on location. May participate in equity plan/corporate bonus plan. Benefits include health care insurance/401(k)/paid time off/parental leave. Starting salary based on non-discriminatory factors such as skills/experience/location.

Application deadline information

Applications accepted until April 6 2026 but may change based on business needs.

Twilio thinks big...

We seek colleagues who embody our values "Twilio Magic" empowering employees to build positive change through volunteering/donations. If ready unleash potential/apply now! Consider other open positions if not suitable.

Equal Opportunity Employer Statement...

Twilio does not discriminate based on protected characteristics; considers qualified applicants with criminal histories consistent with laws; participates in E-Verify where required.