Senior Manager, Strategic Operations
Remote (United States | Canada)
Full Time
20 days ago
Senior LevelOperationsWorldwide
Over $120K

USD per year

Job Description

Overview of the Senior Manager, Strategic Operations role at 1Password:

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth.

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are seeking a dynamic and experienced Senior Strategic Operations Manager to lead and oversee our strategic initiatives and operational functions. This is an individual contributor role that will lead cross-functional initiatives critical to 1Password’s growth trajectory, collaborating with senior leaders to achieve business objectives. Leveraging their project management and strategic thinking, the Senior Strategic Operations Manager will guide and mentor team members, driving continuous improvement, and delivering high-quality results that meet or exceed expectations. The ideal candidate will possess exceptional leadership skills, a strategic mindset, and a proven track record of driving operational excellence. This is a remote opportunity within Canada and the US.

What we’re looking for:

  • 7-9+ years of experience in strategic operations and/or program management.
  • Previous experience in the SaaS industry and familiarity with Tech and Security environments are considered an asset.
  • Proven track record of successfully leading strategic initiatives and driving execution.
  • Strong analytical skills with the ability to translate data into actionable insights.
  • Excellent communication and presentation abilities, with the capacity to influence and collaborate effectively across all levels of the organization.
  • Exceptional cross-functional leadership skills.
  • Execution mindset and proficiency in project management methodologies and tools.
  • Demonstrated growth mindset with thirst for identifying growth opportunities and a knack for identifying and solving ambiguous problems.
  • Consistently seen as the go-to person for programs they lead with a track record for accountability and execution.
  • Ability to thrive in ambiguity and change, with a can-do attitude.

What you can expect:

  • Develop and implement strategic and operational plans to optimize efficiency, strengthen cross-functional execution and align business operations with organizational priorities.
  • Lead and influence cross-functional teams to drive execution of key strategic initiatives, ensuring alignment with organizational goals.
  • Conduct thorough analysis of current processes and identify areas for improvement, proposing innovative solutions to enhance operations.
  • Translate high-level objectives into actionable plans and roadmaps for both new programs and nebulous mid-flight initiatives; proactively adapt strategies as business needs evolve.
  • Monitor and evaluate performance metrics; provide insights/recommendations to enhance decision-making processes; ensure recommendations are implemented.
  • Identify/communicate progress/challenges/opportunities on strategic initiatives to leadership.
  • Drive change management initiatives by fostering culture of continuous improvement/innovation.
  • Build strong relationships across teams/stakeholders; serve as trusted advisor on operational matters.
  • Own success/delivery of assigned initiatives; manage risks/issues proactively; escalate when necessary.

Compensation & Benefits:

USA roles: $173K-$235K USD base salary + benefits Canada roles: $153K-$207K CAD base salary + benefits Includes equity grants & incentive programs

Culture & Values:

Collaborative environment emphasizing transparency & feedback receptiveness Values simplicity/honesty/people-first approach Fast-paced/demanding environment seeking experts who thrive in ambiguity & deliver results Commitment to learning/applying AI best practices innovatively at work Remote-first company requiring travel for offsites/events Benefits include maternity/parental leave top-up; competitive health benefits; generous PTO; RSU program; retirement matching; free 1Password account; paid volunteer days; peer recognition via Bonusly

Additional Notes:

Equal opportunity employer committed to diversity/inclusion Accommodations available during recruitment upon request Background checks required for successful applicants Use of AI/ML in recruitment screening with opt-out option available

How to Apply
About 1Password

1Password is an industry-leading password manager for work, family, and life that helps keep digital life secure while staying productive. It offers personal and family password management as well as extended access management for businesses and enterprises to secure access for every identity, device, and app. It protects companies from security risks and shadow IT, manages access across legacy and shadow IT apps, and helps eliminate unnecessary SaaS spend.

View Company Profile