Senior Principal Systems Development Engineer

Our customers’ system requirements are usually highly complex. Bringing together hardware and software systems design, Systems Development Engineering operates at the very cutting edge of technology to meet them. We design and develop electronic and electro-mechanical or systems-orientated products, conduct feasibility studies on engineering proposals and prepare installation, operation and maintenance specifications and instructions. We’re proud to deliver programs and products to the highest quality standards, on time and within budget. Join us to do the best work of your career and make a profound social impact as a Senior Principal Systems Development Engineer on our Systems Development Engineering Team in Austin, Texas.

What you’ll achieve

We are seeking a senior technical expert for complex, data-intensive environments. This role combines deep troubleshooting expertise with proactive solution design, helping customers achieve reliable, scalable, and high‑performance data ecosystems. Develop a complete understanding of customer end-to-end data ecosystems, including Databases, object stores, file systems, and streaming platforms, ETL/ELT tools, BI platforms, governance frameworks, and AI/ML environments. Drive initiatives that elevate customer experience, platform stability, and long‑term success

You Will:

• Lead investigation and resolution of high‑severity, multi‑layer incidents involving infrastructure, Kubernetes, data engines, storage, networking, and system integrations
• Provide solution architecture recommendations related to performance tuning, resiliency, configuration design, and integration best practices
• Act as a technical bridge between Customer Support, Product Management, and R&D
• Escalate defects, influence roadmap decisions, and translate customer issues into actionable product improvements
• Identify recurring patterns, systemic risks, and opportunities for optimization

Take the First Step Toward Your Dream Career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 12 to 15 years of related experience
• AI/Data Engineering:
• Python development, working with datasets, and AI/ML models
• Database Expertise:
• Strong knowledge of relational and NoSQL databases including Elasticsearch,

MS SQL, MongoDB, data pipelines.

• DevOps & Infrastructure:
• Cloud platforms,

Kubernetes, observability/log pipelines, library and runtime environments.

Desirable Requirements

• Bachelor’s degree or related experience
• Starburst or Trino experience

Compensation:

Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role is $182750 to $236500.

Benefits and Perks of working at Dell Technologies:

• Comprehensive healthcare programs.
• Award-winning financial wellness tools & resources.
• Generous leave of absence for new parents & caregivers.
• Industry-leading wellness platform.
• Employee assistance program.

Additional Information:

Dell Technologies is committed to equal employment opportunity & providing a work environment free of discrimination & harassment.