Overview

Vetcove is a fast-growing, mission-driven company modernizing the $50 billion+ animal health industry by providing veterinary organizations with tools to focus more on patient care. Their platforms include a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system used daily by more than 25,000 hospitals across all 50 states. The company is backed by Y Combinator and top venture investors in Silicon Valley, New York, and Miami. The Senior Product Manager role at Vetcove involves owning high-impact product initiatives end-to-end to enhance and scale platforms that power veterinary clinics and pet parents. Responsibilities include defining strategy and roadmap, driving cross-functional alignment, improving user experience and operational efficiency, monitoring product performance, overseeing quality assurance, and building relationships with internal teams and external stakeholders. The role is critical in shaping the long-term strategy of a platform trusted by thousands of veterinary professionals. Vetcove’s team is focused on solving big challenges in an industry rapidly embracing technology, powering day-to-day operations of veterinary clinics from medical records to online shopping with a mission to create a better, more efficient way for clinics to serve their patients.

About the Position

As a Senior Product Manager at Vetcove, you’ll be at the heart of enhancing and scaling the platforms that power veterinary clinics and their pet parents. You will own high-impact product initiatives end-to-end, from defining strategy and roadmap to execution and post-launch optimization. You will drive cross-functional alignment, lead complex initiatives, and proactively identify opportunities to improve user experience, operational efficiency, and long-term platform scalability. You will monitor product performance and feedback, oversee robust quality assurance processes, and remove roadblocks that impact customer growth and retention. You will work closely with internal team members including account managers, onboarding associates, engineering, data, design, and support. You will also build strong relationships with external stakeholders, including veterinary clinics and pet parents. You will play a critical role in defining product vision, evaluating tradeoffs, and assessing strengths, opportunities, and risks associated with software products and services. This isn’t just another product role—it’s an opportunity to shape the long-term strategy of a platform trusted by thousands of veterinary professionals. If you're passionate about solving meaningful challenges at scale, leading cross-functional teams, and delivering measurable business impact, we’d love to have you on board.

About Our Team

We’re a fast-moving team solving big challenges in an industry rapidly embracing technology. Our platform powers the day-to-day operations of veterinary clinics from medical records to online shopping but our mission goes beyond software—we’re creating a better more efficient way for clinics to serve their patients. As a Product Manager you’ll work closely with engineers onboarding specialists and support teams to bridge the gap between product and users. Your insights will drive improvements ensuring our platform evolves to meet the ever-changing needs of veterinary clinics and pet parents.

What You’ll Do

• Define and own product strategy for key areas of the platform translating company goals and customer insights into a clear prioritized roadmap.
• Oversee large cross-functional projects from discovery through launch iteration ensuring on-time delivery measurable impact.
• Synthesize qualitative feedback quantitative data identify opportunities validate hypotheses inform strategic decisions.
• Establish monitor KPIs analyze product performance trends lead initiatives improve adoption engagement retention revenue outcomes.
• Partner engineering design data onboarding support align requirements scope tradeoffs success metrics.
• Create detailed product requirement documents user stories technical specifications ensure clarity execution excellence.
• Lead comprehensive QA processes define acceptance criteria uphold high bar user experience product reliability.
• Provide guidance junior product managers influence stakeholders across departments foster strong product thinking throughout organization.
• Partner internal teams ensure successful launches create training materials support feature adoption customers internal stakeholders.

What We’re Looking For

Experience:

• A four-year college degree 5+ years progressive product management experience including ownership complex product areas demonstrated success delivering strategic cross-functional initiatives drive measurable business impact SaaS technology-driven environment.

Skills:

• Proven ability define execute product strategy manage multi-quarter roadmaps lead discovery experimentation efforts partner closely engineering design ship scalable high-quality solutions.
• Strong track record setting long-term product vision balancing short-term wins long-term platform investments making principled tradeoffs aligned company objectives.