USD per year
Senior Product Manager
Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it. Ophelia is a venture-backed healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.
About The Role
As a Senior Product Manager, you will create industry-leading digital products that prove telehealth to be the best way to treat opioid use disorder! You will be shaping our product strategy, aligning stakeholders, and shipping valuable digital products. You will be a leader on one of our product teams and will work cross-functionally with patients, clinicians, operators, marketers, billers, and more (this role is perfect if you want to fully immerse in technology-enabled, healthcare services). Together, you will facilitate collaboration among these stakeholders to identify problems and explore solutions in an iterative way. You will work across the business to solicit great product concepts, collaborate with engineering, product design, and other areas, prioritize work, and communicate effectively to ensure timely and reliable delivery of projects. Ultimately, you will ensure a delightful and people-centered user experience, compliant with industry standards, that meets customer needs and achieves Ophelia’s goals. To date, we have built a portfolio of bespoke patient and clinical applications, bespoke billing and clinical data services, and commercial integrations, all of which have been core to achieving our goals. Looking forward, our technology roadmap is rich with innovative opportunities across paid-digital, B2B, and peer-led growth, new clinical services, applications of AI for clinicians and Care Coordinators, and a whole lot more. Together we will build awesome products while we embark towards profitability — our next milestone. Our Technology team today is small but mighty and works in close collaboration across software engineering, product design, and data. We use an agile approach rooted in the principles of the Agile Manifesto, with a robust design system well integrated across our team and products. Our product suite includes a custom-built EMR platform for our clinical organization and a patient portal, alongside numerous interaction modes (including text messaging, video conferencing, and third-party software) in our complete product system. In this fully remote role, you will report to our Chief Technology Officer and be a peer to a Principal Product Manager. Together, we’ll help hard-to-reach people treat their opioid dependence. You may not have experience in this treatment area, but ideally, you’ll have knowledge of the healthcare space, including understanding health outcomes and benchmarks, systems, and regulatory compliance (HIPAA).
Responsibilities:
- Own,
develop, and implement a digital product strategy for your squad, co-leading a product team along with engineering and product design to deliver value and learn from experiments; we use a triadic leadership model. Translate business goals into product strategy and track associated metrics to determine success.
- Develop strong relationships with stakeholders ranging from executives
to individual contributors.
- Study
and share outcomes and learnings.
- Push forward with experiments
and use appropriate statistical rigor.
- Work across the business
to solicit great product concepts, collaborate with engineering, product design, and other areas, prioritize work, and communicate around the work. Ensure timely and reliable delivery of those projects.
- Champion
the development of your squad’s roadmap.
- Ensure people-centered focus through excellent user experience via research & data.
- Stay current on industry trends & best practices;
nurture your network beyond Ophelia.
Skills & Competencies:
- 4+ years experience in product management with proven business outcomes from digital products.
- Strong business acumen & strategic thinking; track key metrics/KPIs; prioritize team work aligned with company goals.
- Excellent communication & stakeholder management skills; data-backed strategic alignment.
- Impact orientation focusing on outcomes over outputs; iterative work style; sharing learnings broadly.
- Deep understanding of experiment design including hypothesis development,
stats & analysis.
- Familiarity with technical concepts/platforms in full stack web applications;
able to engage engineering/data teams on technical plans.
- Agile manifesto practitioner: shipping valuable features early with deep collaboration & iteration.
- Culture builder fostering psychological safety; adaptable to new challenges.
- Passionate about mission to make evidence-based addiction treatment accessible;
doctorate or healthcare or telehealth experience is a plus.
Benefits:
- Remote work anywhere in the United States
- Competitive medical/vision/health insurance (many plans fully covered for employee)
- Starting PTO: 20 days (4 weeks), increasing to 5 weeks after 2 years & 6 weeks after 5 years
- 10 company holidays
- Work From Home Stipend
- 401k Contribution Platform
- Additional benefits: life insurance / short/long term disability / financial wellness / virtual primary care
Compensation Overview:
Compensation based on level & skills required; pay transparency & equity emphasized; “first & best” offer approach—no pay held back for negotiation leverage; dynamic compensation w/opportunities for annual increases if company performs well.
Company Description:
Ophelia helps people end opioid use disorder through FDA-approved medication & clinical care via telehealth. Operating in 14 states for nearly six years. Team includes physicians/scientists/entrepreneurs/researchers/White House advisors. Mission: make evidence-based treatments accessible while respecting patient privacy & dignity.
Ophelia provides treatment to reduce opioid cravings and manage withdrawal with Suboxone®. Offers gold standard treatment at home with medication and support that fits privately into daily life. Most patients pay less than $10/month. Works with many insurance plans including Cigna, Evernorth, Fidelis, Geisinger Health Plan, Healthfirst, Highmark BCBS-Indemnity, UPMC Health Plan. Provides round-the-clock care from people who understand addiction. Treatment fits into real life with online visits, Suboxone prescriptions sent to local pharmacies, and access to support seven days a week.
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