Senior Product Manager (Inbox)

Barcelona; Geneva; London; Paris Join Proton and build a better internet where privacy is the default At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online. Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations. Proton is a profitable company that does not rely upon VC funding, supporting over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online. Hiring at Proton is highly selective, with less than 1% of candidates hired. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. You will have the opportunity to work with many of the world's top minds in their fields, ranging from former international math and science olympiad winners to chess champions. We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our open-source projects here!

Impact & Team

Join the team working on the Mail & Calendar ecosystem alongside 50 Engineers

Current Projects:
Developing innovative productivity tools that seamlessly integrate with our privacy-centric ecosystem.
Advancing the frontiers of cryptography to ensure user data remains secure even in the face of emerging technologies such as quantum proof encryption.
Expanding Proton's reach into the B2B segment, bringing privacy and security to businesses worldwide.
Pushing the boundaries of innovation with projects like Scribe, the world's first private AI in a consumer product.
Impact Opportunities:
Own a big part of Mail & Calendar product development: Shape the future of products used by millions of people around the world.
Drive strategy: Independently influence the direction of Proton's flagship products and help us realize our vision of a private internet.
Be at the forefront of innovation: Work on groundbreaking projects that set new standards for privacy and security in the digital world.

What you will do:

We are looking for a Senior Product Manager to lead the next stage in the evolution of some of our products (Proton Mail, Calendar). Product at Proton sits at the intersection of Engineering, Growth, Data and Design. Your responsibility will be to grow user engagement and retention by creating remarkable user experiences for our community. You are versatile in product-led growth, at the heart of our freemium model.

Work with the senior leadership team to define a strategic vision and roadmap
Drive product innovation, develop novel, game-changing product features that expand our value proposition to new user segments and increase our defensibility.
Define and own what success looks like in terms of metrics such as active usage, user engagement, retention, and revenue.
Facilitate hand-in-hand collaboration between product, engineering, growth and marketing to align on the vision and the execution.
Lead the teams through execution from conception to delivery. Troubleshoot and solve problems involving multiple teams inside and outside of product and maintain high development velocity.
Conduct market research, competitive analysis, and gather customer feedback to inform product decisions.
Anticipate growth ceilings and define scaling strategies to prevent them that include managing projects beyond pure-product work including foundational technology tools processes such as customer engagement platform.

What we are looking for:

We need you to have:

6-10 years of experience in product management in B2C or B2B SaaS, preferably in online privacy and/or productivity contexts.
Proven track-record in successful product and major feature launches in fast-paced environments.
Strategic leader with an analytical and data-driven mindset with a track record for delivering products/features on time/commercial success.
Strong empathy for customer/user-centric mindset/unwillingness to lower standards.
A strong innate sense for good UX with love for design.
Experience building/managing high-performing teams.
A work ethic going above/beyond making things happen/ability hands-on/thrive fast-paced environment.
Able dig into technical details engineers/make right trade-offs.

Even if you don’t meet all requirements listed above but feel you could still be great fit please still apply.

What We Offer

Office First: Collaboration easier/more effective person/offices Geneva Zurich Prague Barcelona Paris London Vilnius Skopje Taipei/also enjoy working home up to 30% time while enjoying great company during three core days office.
Technology: Provide devices/software needed excel role ensuring best tools disposal achieve goals.
Food: Lunch/snacks provided Proton every day offices.
Transport: Support employees transport costs subsidizing public transport bike allowances parking spaces based office location.
Stock Options: At Proton owners company get stock options join us.
Flexible Working: Define own working hours long works team meetings.
Learning Development: Committed professional growth Proton offers various learning opportunities including training programs conferences events continual learning.
Employee Benefits: Comprehensive health insurance plans competitive retirement savings options generous vacation leave policies wellness programs.
Work Matters: Community-first organization started support crowdfunding campaign built community input To this day Proton’s only source revenue user subscriptions Over 100 million people trust support Proton put users community first everything do Read more about impact here.

Our Commitment Diversity Inclusion

At Proton believe diversity drives innovation strengthens mission provide privacy default all Committed fostering inclusive environment where individuals regardless race ethnicity gender age sexual orientation physical ability socio-economic background feel valued empowered Strive create equal opportunities promote open dialogue support continuous learning ensure every voice heard respected If need extra support reasonable adjustments during hiring process please let talent partner know.

Candidate Privacy Notice

When apply position refer candidate considered role at Proton Technologies AG (Proton we us or our) information stored Greenhouse accordance Service Privacy Policy information used evaluate suitability posted position also retain information consideration future roles may apply believe may align background skills If no longer have legitimate business need process information will either delete anonymize it should have inquiries about how use manage information wish access correct delete data please contact privacy team careers@proton.ch Proton does not accept unsolicited resumes any sources other than directly candidates We will not pay fee placement resulting unsolicited offer even if candidate subsequently hired by Proton To learn more about privacy policy please visit privacy policy page