Senior Product Software Engineer

$124K - $155K3Canada (Remote) / Remote (CA) Job type Full-time Role Engineering, Full stack Experience 6+ years Visa US citizenship/visa not required

About the role

At Hive, we9re all about creating moments that matter and helping event marketers connect with their biggest fans. Our platform powers marketing for 1,500+ iconic events, festivals, venues, and promoters across North America. We help them grow their customer base and sell out shows using intelligent, automated, and personalized digital marketing tools. The Opportunity Our Engineering team owns the code that lets our customers do powerful things with our product, simply and intuitively. We care about delivering the right product iterations quickly - we build minimum viable products, deploy to production multiple times per day, listen to customer feedback, and iterate. At Hive, we ingest high-volume data in real-time from 20+ integrations (like Ticketmaster and Shopify), we store and query billions of customer data points, and we send 200MM+ of email/SMS every month to our client9s customers. We9ve built a growing business and the scale of technical problems we9re solving is quickly growing too! We9re looking for someone who9s passionate about building and shipping software - we want to hear why you're excited about Hive, what impact you want to have, and how we can help you make that happen. What you9ll get up to:

You rapidly build new features that users will love, continuously refining them based on feedback.
Contribute to code reviews, technical spec reviews, technical planning, and architectural decision-making.
Be able to take responsibility and ownership of projects from start to finish.
Take part in technical planning and architectural decision-making.
Find solutions to optimize bottle-necks and general system wide performance. Always on the lookout to keep the tech stack updated with current standards.
Collaborate with team members on designing scalable, and well documented web architecture, including APIs and backend systems.
Work directly with our customer success team to solve customer-impacting problems.

Past Projects: Here is a look into just some of the projects we've worked on.

We created an integration with Meta ads manager to allow clients to use our platform9s segmentation to create custom audiences on Meta.
We built a state-based pipeline to send 10MM+ personalized emails and SMS every day.
We built a simple UI to let our clients easily query their own customer data. Behind the scenes, it executes queries against billions of data points across different types of databases and combines the results together in seconds.
Using Kubernetes and Docker, we built a task processing system which runs billions of jobs every day. Our processing capacity scales based on workload - which means things execute faster for our clients, we save loads of money on idle servers, and our engineers can sleep at night.
We built a Javascript SDK that other developers (our clients and partners) use on their websites to pump customer preferences and behaviour into Hive. Our customers run some of the highest-traffic websites on the internet (large ecommerce merchants and ticketing websites), so our SDK was built to handle web-scale traffic from day 1.

Who you are:

3+ years of building highly performant web applications
You are fuelled by curiosity and thrive on the excitement of working in a fast-paced environment.
Experience collaborating closely with Product & Design to design, implement and iterate on high impact end-to-end product experiences
You9re able to clearly explain complex things you9ve built to others, identifying tradeoffs you made and the hard problems you had to solve.
You9ve seen the inner workings of how software is made by a team on a shared codebase - you can articulate what communication, development processes and tooling you do/don9t find effective and why.
You've thrived in remote settings, excelling in async communication, independent work, and time management. You can articulate your preferred communication and working style effectively.
Legally able to work within Canada - this is our only non-negotiable.

Technologies we use & teach

Frontend: React, Redux, Typescript
Backend: Python, Django
Databases: Redis, MySQL, MongoDB, Elasticsearch
Infra: AWS, Docker, Kubernetes, Terraform
Experience with these is a plus, but we know smart people are quick learners!

Compensation/Benefits Package

Meaningful salary and equity: you're rewarded based on impact.
Work fully remote from the comfort of your home. You must be based in Canada and have legal Canadian work authorization for this role.
Flexible work hours: minimal meetings and no 9-5
Health & Dental coverage with Parental Leave top-ups in addition to EI benefits
Unlimited vacation/PTO: so you can be happy and healthy!