• Vapi is a Voice AI platform that resolves calls instead of transferring them, powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life.
• Trusted by 1 million developers and backed by investors including Peak XV, Bessemer, Kleiner Perkins, M12, and Y Combinator with $72M raised.
• The company is experiencing rapid growth with 10x enterprise ARR growth.

Senior Recruiting Coordinator Role:

• Location: San Francisco (Hybrid)
• Employment Type: Full time
• Department: G&A People
• Compensation: $160K – $180K plus equity

Role Purpose:

• Own and elevate the candidate experience to reflect Vapi’s high standards.
• Take ownership of recruiting operations including interview scheduling, logistics, process execution, and continuous improvement.
• Help build and scale recruiting operations (RecOps) as the company grows.
• Manage recruiting data, reporting, and operational insights.
• Partner with recruiters, hiring managers, leadership, and support recruiting events and pipeline initiatives.
• Proactively improve processes and solve problems beyond traditional Recruiting Coordinator duties.

Key Responsibilities by Timeline:

• 30 Days: Manage interview scheduling across time zones; serve as primary candidate contact; maintain ATS hygiene; identify workflow inefficiencies.
• 60 Days: Own end-to-end candidate logistics; drive recruiting process execution; document SOPs; deliver recruiting insights via reporting.
• 90 Days: Own recruiting operations analytics; partner on events and employer branding; design scalable systems/processes; maintain world-class candidate experience.

Candidate Profile:

• 4+ years in recruiting coordination or operations in tech/startup environments with high-volume scheduling.
• Experience with ATS tools (Ashby, Greenhouse, Lever).
• Skilled in data/reporting and process building.
• Strong calendar/logistics management skills.
• Focused on candidate experience as a craft.
• Discreet with confidential info; clear and warm communicator.
• Proactive and hands-on.

Company Culture & Values:

• Build products customers love.
• Commit to follow-through.
• Value urgency and momentum.
• Seek direct input from customers/data/teammates.
• Operate as one team owning problems together.
• Give clear, kind feedback.

Why Vapi:

• Opportunity for generational impact building the human interface for business.
• Ownership culture with many previous founders on team.
• Kind leadership team (founders are Canadians).
• Backed by tier-one investors (YC, KP seed, Bessemer Series A).

Benefits:

• Competitive salary plus equity ownership.
• Comprehensive health coverage (medical/dental/vision).
• Quarterly off-sites and team events.
• Flexible time off policy.
• Additional perks including catered meals, transportation, gym access, $10k annual learning & development budget.