USD per year
Senior Resident Solutions Engineer (HashiCorp)
Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your role and responsibilities
The Resident Technology Services team offers premium, long-term professional services to HashiCorp (IBM owned company) customers. The team's purpose is to align with the biggest technical transformation initiatives of HashiCorp customers, working as part of the customer technology team from start to finish. The team is comprised of highly skilled architects and engineers who have played critical roles in technical transformation in other enterprises, either from an individual contributor or technical leadership perspective, and have seen firsthand what success looks like. Responsibilities:
- Collaborate with the Resident Solutions Architect (RSA) on the design and execution plans regarding implementation and associated integrations of the HashiCorp tool(s) defined in the scope of the engagement.
- Execute on the technical customer solution plan designed by the Resident Solutions Architect (RSA) assigned to the customer account.
- Design, implementation, and management of HashiCorp enterprise solutions.
- Assist in the design and configuration of third-party integrations with HashiCorp enterprise solutions.
- Creation of support documentation, automation, runbooks, and similar collateral associated with HashiCorp enterprise solutions.
- Assist in the application or execution of software patches and upgrades to HashiCorp enterprise solutions in non-production environments.
- Consult with various application,...
HashiCorp, an IBM company, empowers organizations to automate and secure multi-cloud and hybrid environments with The Infrastructure Cloud™. Its suite of Infrastructure Lifecycle Management and Security Lifecycle Management solutions are built on projects with source code freely available at their core.
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