USD per year
Senior Security Analyst - Customer Trust
California, USA, Remote; Oregon, USA, Remote; Washington, USA, Remote Location: West Coast - Remote As a Senior Security Analyst on Datadog’s Customer Trust team, you’ll play a critical role at the intersection of Security, Compliance, Privacy, and customer engagement. You’ll serve as a highly credible, external-facing security expert—leading complex, high-stakes initiatives that strengthen Datadog’s security posture, build customer confidence, and help unblock strategic opportunities. This role offers the opportunity to operate with significant autonomy, drive high-impact cross-functional projects, and creatively apply automation and AI to scale security assurance. You’ll also help shape the systems, content, and processes that make trust repeatable—turning one-off customer requirements into durable, inspectable capabilities. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do:
- Drive end-to-end security assurance for regulated customers, strategic opportunities, and new markets—coordinating cross-functional inputs and serving as the primary partner from Security
- Lead customer-led audits and support external audit readiness, including evidence collection and walkthroughs
- Support incident response as a key stakeholder—coordinating customer communications, follow-ups, and post-incident improvements
- Review and advise on non-standard security and compliance terms in customer contracts, partnering closely with Legal
- Translate customer and regulatory requirements into actionable internal guidance; identify and help close gaps in security, privacy, and compliance programs
- Lead initiatives to improve how trust work runs—optimizing intake, triage, evidence strategy, and knowledge management
- Leverage automation, AI, and analytics to reduce manual work, increase consistency, and surface insights that drive prioritization
- Develop and maintain internal and external trust content (e.g., FAQs,...
Datadog is the essential monitoring platform for cloud applications. It brings together data from servers, containers, databases, and third-party services to make the stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers get the best user experience.
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