Senior Software Engineer, Backend - Platform (Core AI Automation)

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Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Core Automation Team is a highly driven and innovative group dedicated to developing AI infrastructure and automation solutions that enhance productivity, foster innovation, and create meaningful customer impact across Coinbase. Our mission is to streamline operations for customer support and compliance teams while delivering exceptional customer experiences. As a Software Engineer on our team, you will play a key role in this transformation, utilizing state-of-the-art AI models, frameworks, and tools, along with diverse and extensive data sources, including blockchain data. Your work will focus on breaking down barriers to cryptocurrency adoption and shaping the future of AI-powered customer interactions. What you’ll be doing (ie. job duties):

• Explore and apply advanced GenAI techniques, including large language models (LLMs) and Agentic AI, to solve complex challenges across the organization.
• Lead project execution by managing priorities, deadlines, and deliverables, leveraging your technical expertise.
• Write high-quality, well-tested code in Python and Golang to address critical product and business needs.
• Architect scalable, secure systems using modern cloud technologies and industry best practices.
• Mentor team members on design principles, coding standards, and AI productivity tools adoption.
• Debug complex technical issues to enhance system reliability, scalability, and ease of operation.
• Review and ensure the security, scalability, and architectural integrity of feature designs across teams.
• Build pipelines to integrate with third-party vendors and streamline workflows.
• Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat,...