Senior Solution Consultant - Cloud Platform

Location: San Francisco, United States Remote Work: Remote, Remote Employment Type: Not explicitly stated (implied full-time)

Working at Atlassian

Atlassians can choose where they work 6 whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Responsibilities

Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
Identify and promote opportunities for service and product expansion within a client9s organization
Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
Lead complex customer engagements using a System of Work approach, drawing upon your expertise in two or more Atlassian solution areas
Drive global internal initiatives that positively influence our Advisory Services business and partner organizations across Atlassian
Delegate effectively to the Solution Consultants on your team, while maintaining ownership of client outcomes
Develop comprehensive and innovative technical solution content, and provide tailored enablement that enhances our team9s ability to drive customer success and meaningful outcomes
Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement, advocacy, and innovation for our largest enterprise customers
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Qualifications

6-8 years of experience within SaaS companies
Demonstrated expertise in our Cloud Platform, including:
Experience administering Atlassian Cloud ecosystems, including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc.
Background in SaaS based-architectures, integration methods, and associated security considerations
Experience performing Atlassian9s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models
5+ years of experience in customer-facing roles where you9ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
Fluent in English; nice to have a second language such as Spanish, French, or Portuguese for business communication

Compensation

Atlassian strives to design equitable, explainable, and competitive compensation programs. The baseline of the range is higher than typical market range; most candidates are hired near this baseline. Base pay is determined by skills, expertise or experience. In the United States: | Zone | Base Pay Range (USD) | |-------|----------------------------| | A | $156,600 - $204,450 | | B | $141,300 - $184,475 | | C | $130,500 - $170,375 | This role may also be eligible for benefits, bonuses, commissions, and equity. More info on geographic pay zones: [go.atlassian.com/payzones](https://go.atlassian.com/payzones)

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you and your family including health and wellbeing resources and paid volunteer days. More info: [go.atlassian.com/perksandbenefits](https://go.atlassian.com/perksandbenefits)

About Atlassian

Atlassian's mission is to unleash the potential of every team through software products designed for all types of work. The company values diversity and inclusion without discrimination based on race,9religion etc., supports accommodations during recruitment. More info about culture & hiring process: [go.atlassian.com/crh](https://go.atlassian.com/crh)