Site Reliability Engineer II

Toronto, Ontario, Canada
Product Development
Regular

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world94all in a flexible, award-winning workplace. As an intermediate Site Reliability Engineer on the Core Infrastructure team in our Toronto office, you'll help build and operate the foundational infrastructure that powers PagerDuty's real-time digital operations platform. Our systems support millions of events and alerts daily, enabling customers to detect, respond to, and resolve incidents quickly and reliably. You'll work at the intersection of platform evolution and operational excellence, building and evolving foundational network, compute, and ingress infrastructure while scaling and hardening existing systems. Your work will directly impact the reliability, scalability, and security of the services our customers rely on to keep their businesses running as PagerDuty continues to grow across products, regions, and customer use cases. Key Responsibilities

Support and improve foundational infrastructure, including networking, compute platforms, Kubernetes clusters, and ingress/traffic management systems.
Contribute to the reliability and scalability of PagerDuty's core platform by hardening existing systems and supporting the rollout of new infrastructure capabilities.
Participate in agile rituals (standups, planning, retros) and communicate progress/risks early.
You stay current on technical trends to suggest innovative tools and approaches to interesting problems.
Monitor system health using metrics, logs,and alerts,and participate in 24/7 on-call rotations to help detect,respon... [truncated for brevity]