Deepgram

Building foundational AI for speech transcription and understanding.

Software Engineer - Deepgram for Restaurants

$150K - $230KSan Francisco, CA Job type Full-time Role Engineering, Full stack Experience 6+ years Visa US citizen/visa only

About the role

Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are 9Powered by Deepgram9, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram9s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset 6AI use and comfort aren9t optional, they9re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you9re not excited to experiment, adapt, think on your feet, and learn constantly, or if you9re seeking something highly prescriptive with a traditional 9-to-5.

The Opportunity:

We are seeking a Software Engineer to join _Deepgram for Restaurants_ - a new, vertically focused business unit dedicated to solving the toughest problems in the space, working alongside Deepgram9s core research teams. We9ll be working directly with leading restaurant enterprises and leading restaurant technology partners to uncover and solve the highest-impact problems in the space. Early focus areas include:

• Ultra-robust ASR in noisy, multi-mic environments
• High-accuracy, menu-aware drive-thru and phone ordering agents
• Real-time analytics and operational intelligence
• Deeper, more reliable in-restaurant hardware integration

We are already partnering with several leading brands and will continue expanding these efforts

What You9ll Do

• Design, develop, and maintain scalable, high-performance backend systems for our automated order-taking platform
• Collaborate closely with our team to ensure the seamless integration of our backend with our ML models and client devices
• Monitor and optimize the performance of our backend systems in production environments
• Build and maintain integrations with 3rd party restaurant software systems like POS, loyalty, payment gateways, and customer data platforms
• Implement best practices in system design, code quality,and testing to ensure a reliable secure maintainable system
• Optimize AI pipeline to improve performance in challenging audio environments robustly handle ambiguous customer requests rapidly scale new menus
• Push very boundaries LLMs voice AI technology solve one technology industry historically elusive challenges
• Run experiments validate product impact new functionality

It9s Important To Us That You Have

• Bachelor9s or Master9s degree Computer Science Engineering related field
• 4+ years hands-on experience developing implementing maintaining backend infrastructure production environments
• Proven track record building deploying scalable high-performance backend systems
• Experience cloud-based infrastructure deployment technologies AWS API design
• Excellent problem-solving skills ability adapt rapidly evolving startup environment
• Strong communication skills ability work collaboratively team
• Willingness problem solve entire product
• Ability proactively recognize problems identify solutions problems
• Results oriented care impact work

It Would Be Great if You Had

• Experience working audio
• Experience taking backend system zero one
• Experience building maintaining system integrates many 3rd party APIs particularly Point Sale systems
• Experience Python Kotlin Java
• Experience containerization tools Docker Kubernetes
• Experience working alongside AI ML

Benefits & Perks*

Holistic health

• Medical dental vision benefits
• Annual wellness stipend
• Mental health support
• Life STD LTD Income Insurance Plans

Work/life blend

• Unlimited PTO
• Generous paid parental leave
• Flexible schedule
• 12 Paid US company holidays
• Quarterly personal productivity stipend
• One-time stipend home office upgrades
• 401(k) plan company match
• Tax Savings Programs

Continuous learning

• Learning Education stipend
• Participation talks conferences
• Employee Resource Groups
• AI enablement workshops sessions

For candidates outside US use Employer Record model many countries means benefits administered locally governed country-specific regulations Because benefits differ region cases international employees receive benefits US employees do vice versa As scale continue evaluate create alignment but global benefits structure always legally operationally possible Backed prominent investors including Y Combinator Madrona Tiger Global Wing VC NVIDIA Deepgram raised over $215M total funding If looking work cutting-edge technology make significant impact AI industry would love hear you! Deepgram equal opportunity employer want voices perspectives represented workforce curious bunch focused collaboration doing right thing put customers first grow together move quickly do not discriminate basis race religion color national origin gender sexual orientation gender identity expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation any other status protected laws regulations operate. Happy provide accommodations applicants need them.

About Deepgram

Deepgram leading voice AI platform developers building speech-to-text (STT) text-to-speech (TTS) full speech-to-speech (STS) offerings 200000+ developers build Deepgram voice-native foundational models accessed APIs self-managed software due unmatched accuracy latency pricing Customers include software companies building voice products co-sell partners working large enterprises enterprises solving internal voice AI use cases company ended cash-flow positive enterprise customers annual usage growth past years years audio processed trillion words transcribed There organization world understands voice better Deepgram. Backed prominent investors including Y Combinator Madrona Tiger Global Wing VC NVIDIA Deepgram raised over $85 million total funding closing Series B funding round last year If looking work cutting-edge technology make significant impact AI industry would love hear you! Our tech advantage end-to-end deep learning strength lies diversity people ideas experiences allow company create amazing Voice AI products people true innovators field believe every voice should heard—and understood—transcriptions customers employees Come join revolution unlock power voice technology everyone want hear what you’ve got say deepgram.com/careers.