USD per year
About the role
About Us:
Forage is building the modern payments stack that powers inclusive commerce. Our technology enables grocers, delivery platforms, and point-of-sale systems to seamlessly accept EBT payments both online and in-store. Beyond infrastructure, we’re helping SNAP EBT shoppers stretch their grocery budgets every week, making healthy food more affordable and accessible to the 42 million Americans on food assistance. Backed by leading fintech investors, Forage is a fast-growing startup with a clear vision and real-world impact, feeding tens of thousands of families daily. Our team is made up of kind, driven individuals who take ownership, move quickly, and collaborate closely. We value humility, curiosity, and a shared commitment to making a difference. We’re not just building payments infrastructure — we’re helping feed tens of thousands of families each day, and transforming grocery access for millions more. Watch our story and see why we do what we do.
What we are looking for:
A Solutions Engineer with outstanding technical, communication, and interpersonal skills. You’ll help prospective customers understand how they can best integrate with Forage, collaborating with them to design technical solutions that meet their needs. You’ll play a key role moving customers more smoothly and efficiently through pre-sales towards contract signature and integration kickoff. Technical sales skills are critical in this role: you’ll use yours to craft compelling slides, narratives, and demos that help prospects understand and value Forage’s key differentiators. You’ll also help Forage continue to innovate by acting as a critical link between customers and other teams at Forage, such as sales, product, operations, legal, and engineering. Balancing speed to market and scalability, you’ll advocate for integration designs that leverage Forage’s existing features and APIs wherever possible while thoughtfully identifying opportunities to improve our existing services and helping us shape and prioritize any functionality required to make new customers successful.
Qualifications:
- 3+ years of experience in a similar customer-facing engineering role (e.g., solutions architect, sales engineer, or partner engineer) managing relationships with executives and decision-makers in engineering, product, and finance/accounting.
- Demonstrated experience helping engineers understand and integrate with API-based software products.
- Executive engagement skills and presence. You’re a practiced storyteller and are comfortable articulating recommendations to senior leadership and individual engineers alike.
- Outstanding oral and written communication skills, comfortable explaining complex concepts to both technical and non-technical audiences.
- Interest in building feedback loops and systems to help Forage learn from customers and continuously improve our products.
- Experience using programming languages such as Python and JavaScript, as well as data analysis using SQL, to solve real-world business problems. Preferably, you’ve integrated API-based services into an application firsthand.
- Experience navigating ambiguity to help customers build compliant and technically viable integrations, preferably in fintech.
- Experience building pitch decks, writing integration guides, building feature demos,...