Sr. Manager, Business Applications (Finance)

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Sr. Manager, Enterprise Applications (Finance) to join our team! You'll manage and support PagerDuty's broad portfolio of financial systems and applications, overseeing the following process areas from an IT systems perspective: Order to Cash/Order to Revenue, Procure to Pay, and Record to Report. You'll partner with stakeholder teams across Revenue, GL Accounting, Tax & Treasury, Procurement, FP&A, and Operations to deliver technical solutions that drive business success. As a people-focused leader with strong cross-functional project leadership skills and exceptional facilitation abilities, you'll oversee system strategy and implementation while championing process improvements to enable our continued growth. In this critical cross-functional leadership role, you'll lead and develop a team of highly capable IT product managers and IT system administrators, using your leadership experience to grow and shape their careers. This role is expected to come into the San Francisco office 2 days per week as part of PagerDuty’s hybrid work model, so you can thrive in your new role and fully embrace being a Dutonian!

Key Responsibilities

• Set the Finance applications product vision and multi-quarter roadmap, aligning technology initiatives with Finance and business objectives. Oversee the end-to-end delivery of Finance system initiatives from requirements gathering through launch and post-launch support.
• Lead, mentor, and develop a high-performing team of IT product managers and system administrators, focusing on career growth and professional development across diverse financial technology platforms while fostering a culture of continuous improvement, collaboration, and operational excellence.
• Lead large-scale, cross-functional projects that span multiple business units, managing competing priorities and ensuring successful delivery of complex initiatives while leveraging your experience managing finance stakeholders to maintain strong relationships and drive real change.
• Utilize strong facilitation skills to lead productive meetings, workshops, and requirements gathering sessions with diverse stakeholder groups; communicate effectively with finance stakeholders by speaking their language and translating complex technical concepts into business terms while understanding financial processes,...