USD per year
Sr. Strategic Client Executive (EHRs)
Remote Customer Success Organization – Customer Success Management / Full Time / Remote Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers. Impact & Opportunity Redox is growing our client sales organization and adding an outstanding sales representative who excels in selling Software-as-a-Service solutions. As a Sr. Strategic Client Executive, you will be the driving force behind Redox's relationships with our most valued EHR customers and partners. You'll have the opportunity to foster growth and cultivate exceptional experiences for these customers, acting as a trusted partner and advisor. Your responsibilities will include driving new EHR sales opportunities while nurturing your existing book of business to uncover expansion opportunities and skillfully guide these opportunities to fruition. Success in this role will require exceptional prioritization skills, innate communication abilities, and the ability to forge lasting connections with key customer stakeholders. You will also excel at strategically identifying new opportunities within your customer base and meticulously managing your territory using CRM software. At Redox, we hire based on our values as well as sales competency. How you accomplish your work is just as important as getting the work done.
Job Responsibilities
- Driving new EHR sales and managing a book of business consisting of Redox’s top priority EHR accounts, executing expansion opportunities to grow each account by 40%.
- Research, develop, and qualify opportunities for targeted prospective EHR organizations
- Execute renewal and expansion opportunities on the customer’s renewal cycle as well as throughout the contract term.
- Research and identify growth opportunities with customers.
- Execute sales of Redox to other product lines, divisions, and/or companies within our customers.
- Build relationships with our existing customers, understand and execute on their growth plans.
- Identify key executives at current customers and conduct research for a well-informed initial contact.
- Develop strong rapport with executives to contribute to the overall success of our business partnerships and enhance collaboration for mutual growth.
- Manage the entire sales cycle, negotiate, and close upsell opportunities.
- Schedule and present effective sales presentations.
- Understand the competitive landscape and customer needs.
- Manage, track, and report on all sales activities and results.
Required Skills & Experience
- 10+ years of experience in Enterprise sales and account management within the field, demonstrating expertise in engaging with EHRs
- Proven track record of successfully selling into and expanding customer accounts, including enterprise EHRs
- Consistent track record of delivering monthly, quarterly, and annual quota
- Strong drive to interact with customers to share product knowledge
- Able to engage and negotiate at an executive level; self-aware with executive presence
- A great team player that raises the talent level of all those you interact with
- Consultative mindset with exceptional communication and presentation skills
- Passionate about solving complex problems that improve the state of the world
- Willing to learn a technical product and use a value-based selling approach
- Adaptable and solution-oriented towards solving complex problems
- Biased toward action and creating a positive impact
- Respectful and inclusive, soliciting and incorporating input from others
- Available to travel up to 20% for client events and in-person meetings
Preferred Skills & Experience
- Experience selling intangible software services is preferred
Software Platform/Tools
- Strong Salesforce or other CRM experience required
- Tech-savvy user of mobile, internet, and software applications
- Outreach, LinkedIn Sales Navigator, and Slack preferred
$152,000 - $152,000 a year Compensation: The base salary range for this position is expected to be $152,000 per year, with on-target earnings (OTE) of $304,000 annually. The base salary range is subject to change and may be modified in the future. The actual offer may vary depending on multiple factors unique to each candidate...* Please note that compensation details listed above reflect base salary only; incentive pay/equity/benefits are additional. Our total rewards package includes: Benefits & Perks2100% remote first culture (must be based in US) Unlimited Flexible Time Off... and more detailed benefits info... About Redox - Take a look here: https://youtu.be/4OjENXR6UXA What We Do** Healthcare organizations & technology vendors connect once then authorize data exchange through centralized hub... and more company info...
Redox is an interoperability partner powering healthcare data exchange at scale. They enable sending, receiving, processing, and acting on massive amounts of real-time healthcare data from any source with the Redox platform. They facilitate healthcare data interoperability and unlock AI-driven insights by moving clinical and administrative data into cloud environments to drive analytics, AI workflows, and smarter operations.
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