Styling Team Manager (Remote)

•Remote (US) Job type Full-time Role Operations Experience 5+ years Visa US citizen/visa only

About the role

Our Story: Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. Transform Lives. We're customer-first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. Embrace Challenges. We see obstacles as opportunities to invent better solutions. Think Differently. We get a thrill from finding better solutions others haven't seen. Goal: At Short Story, we have a Fit-First approach to Styling. As our Styling Team Manager, you'll be at the heart of this—crafting experiences that make getting dressed effortless, exciting, and deeply personal for millions of clients. Your goal is to ensure that we deliver a top-notch styling experience to our clients. You’ll be instrumental in making sure we earn our client’s business over and over again. Role Expectations: This is a fast-paced, high-impact role at the heart of our mission. The role requires solutions-oriented thinking, adept management of a sizable remote team, and strong quantitative skills. This role can be demanding. You’ll be expected to push your team to continuously improve. You’ll not only identify issues, but more importantly, design and implement solutions. There’s a high level of collaboration with other functions. You'll also use your analytic ability to interpret data and make smart decisions. Responsibilities: Deliver a Delightful Client Experience

• Train, coach, and inspire your stylists to provide best-in-class styling experience for our clients.

Manage, lead, and inspire your team of Advisors, Senior Stylists, and Stylists to ensure they are meeting/exceeding goals for individual performance,...