Supervisor, Operations

Philippines About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview As the Operations Supervisor at GOAT, you will be responsible for the day-to-day leadership and management of GOAT’s local facility. The ideal candidate for this role is highly organized, detail-oriented, analytical, and thrives in a fast-paced, ever-evolving dynamic start up environment. Strong decision-making skills will be critical for this role as the operational needs of the facility can fluctuate day-to-day. The planning, organization, and execution of completing operational goals can be challenging during our current growth, so it will be important that this position will work as a calm, objective focused leader to make sure targets are met daily. In this role, you will:

Promoting a strong safety culture and healthy work environment
Lead, manage and cross-train a team associates and service providers
Ensure best implementation in operations of inbound, inventory, verification, outbound, return, fulfillment and logistics
Work with multiple departments to resolve potential delays and slippages
Spearhead continuous improvements to increase efficiency, quality and reduce costs
Engage in cost-benefit analyses, seeking to obtain best prices for materials and overseeing production methods to optimize output to peak efficiency levels
Regularly monitor expenses, diminishing spend where possible if necessary to stay on budget
Collect data and analyze trends and behaviors that will allow the organization to improve handling flow and customer experience
Set the tone of the leadership team with a calm, positive, focused and forward motion leadership style in a high pressure, fast work environment with consistent changes
Be knowledgeable of the company’s goals
Other duties as assigned

We are looking for:

Bachelor’s/College Degree, Business Administration/ Engineering / Supply Chain / Logistics
Have minimum 5 years of cumulative experience in a supervisory role preferably in warehousing and logistics / e-commerce / retail or other similar sector
Have basic understanding on import and export processes
Ability to lead and motivate a diverse team of associates
Is highly organized with demonstrated attention to detail
Possesses a financial acumen – recording, tracking and reporting expense control
Strong proficiency in computer skills
Succinct communications skills
Must be able to lift and move boxes (up to 35 pounds)
Must be available and willing to work extended hours as occasionally needed per day or per week, including weekends and holidays, to meet business needs

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties,and skills required of personnel so classified.

SJGOATGROUP

GOAT Group represents the leading platforms for authentic sneakers,... Location: Philippines Remote Work Mention: None obvious or stated. Employment Type: Not explicitly stated. Experience Level: Minimum 5 years supervisory experience preferred; implies mid-level management experience. Salary Info: None explicit. Skills Mentioned: Leadership & team management skills (lead/manage/cross-train associates) Organizational skills (highly organized with attention to detail) Analytical skills (data collection & trend analysis) Financial acumen (recording/tracking/reporting expense control) Computer proficiency (strong proficiency in computer skills) Communication skills (succinct communication skills) Physical ability (lift/move boxes up to 35 pounds)