Talent Operations Coordinator

Latin America What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 but we're just getting started. How You'll Make an Impact: As our Talent Operations Coordinator, you're the engine behind the talent machine. While our Talent Partners focus on finding and winning great candidates, you keep everything running smoothly; from spotless ATS data and seamless scheduling to job posts and the reporting that helps our team make smarter decisions. This is a role for someone who finds satisfaction in building order out of complexity, who sweats the details, and who understands that great recruiting operations are what allow great recruiters to do their best work. Our Talent Team: We're an experienced, passionate, collaborative, and fun group of Talent Partners working at the cutting edge of talent acquisition, spread across 4 continents. Our partners own hiring processes from start to finish and make an impact well beyond filling seats, building real relationships with leadership and shaping how great teams come together. Quality trumps every other metric here, and you'll thrive in a high-performing environment where you're always working with some of the latest recruiting technologies and where the work you do has a direct and meaningful impact on Cloudbeds growth. What You Bring to the Team:

Own the end-to-end offer process, preparing and sending offers accurately and in a timely manner
Manage complex interview scheduling across global time zones, coordinating between candidates and internal stakeholders with clear and professional communication at every step
Post and maintain open roles across multiple job boards and locations, ensuring accuracy and consistency across all postings
Own the integrity of our ATS (Greenhouse), keeping candidate data, pipeline stages, and role statuses accurate and up to date, proactively flagging anything that needs attention so nothing gets missed
Support the team with regular talent reports and contribute to maintaining dashboards that keep key hiring metrics visible and easy to act on
Assist with backend Greenhouse administration including settings, configurations, and general system upkeep as needed

What Sets You Up for Success:

Proven experience in an operations, coordination, or administrative role. Talent or HR operations experience is a bonus but not a requirement
Highly organised with a natural instinct for managing multiple priorities at pace, without letting things fall through the cracks
Excellent written communication skills that are clear, concise, and professional in all candidate and stakeholder interactions
Tech-savvy and quick to learn new tools and proficient across G Suite, Slack, and Zoom
Comfortable working with data and spreadsheets, with the ability to pull together clear reports using tools like Google Sheets
Exceptional attention to detail. The kind of person who notices when something's off and fixes it before anyone else does
Honest and transparent by nature, proactively communicating blockers and bottlenecks early rather than waiting to be asked
Comfortable using AI tools to improve efficiency, whether for drafting communications, research, or streamlining repetitive tasks

Bonus Skills to Standout

Previous experience in a talent acquisition or HR operations environment
Familiarity with Greenhouse or a comparable modern ATS
Experience building reporting or analytics across multiple platforms or tools such as ATS reporting, Sigma, Google sheets or similar

What to Expect - Your Journey with Us

Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers,...