USD per year
Technical Enablement Specialist
Location: Remote • Spain, Germany, France, UK About Upsun (formerly Platform.sh) Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back.
- Predictable performance, even at scale
- Secure, compliant environments by default
- Real-time observability and profiling built in
- Cloning, configuration, and provisioning in seconds
- AI-ready features that plug directly into your stack
The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation. Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work. Our values: 🌿 We make a positive impact. ✨ We aim for the stars. 💚 We care for each other. Impact of a Technical Enablement Specialist As a Technical Enablement Specialist, your mission is to ensure our partners are successful with Upsun. You will be a key technical guide for digital agencies, helping them understand the immense value of our platform and convincing them to standardize their development workflows on Upsun. Your ultimate goal is to drive deep partner adoption, demonstrating how standardization on Upsun leads to significant operational benefits and helping them bring as many production workloads as possible to our platform. This role is a dynamic mix of high-touch technical guidance, strategic documentation, and partner advocacy. What to expect
- White-glove onboarding of new strategic agency partners with hands-on guidance and architectural advice.
- Create/refine/maintain technical documentation and enablement materials tailored to agency workflows.
- Articulate technical/business value of Upsun to diverse technical audiences (engineers, tech leads, DevOps specialists).
- Drive standardization of Upsun as partners' standard PaaS; assist migration and integration into internal processes.
- Act as liaison between partners and internal Product/Engineering teams; collect feedback and advocate for partner experience improvements.
Required Skills:
- Deep technical expertise in PHP.
- Strong understanding of backend frameworks/applications: Symfony, Drupal, Magento/Adobe Commerce.
- Solid grasp of DevOps principles and modern deployment strategies.
- Extensive experience with Git.
- Good understanding of modern web stack including reverse proxies (Varnish) and CDNs (Fastly).
- Excellent communication and presentation skills; ability to build trust with technical stakeholders.
- Collaboration skills in fully remote environment; stakeholder engagement.
Bonus Skills:
- Experience working at digital agencies or system integrators as Tech Lead, DevOps Engineer or Senior Engineer.
- Experience with PaaS/cloud hosting providers including Upsun/Platform.sh.
- Professional fluency in French; ability to lead technical discussions in French and English.
Employment Type: Full-time (implied) Experience Level: Senior (implied) Remote Work: Fully remote role across Spain/Germany/France/UK with no visa sponsorship available. Hiring Process: Four interviews via Google Meet plus background checks required. Benefits & Perks: Flexible PTO; healthcare coverage; stock options; professional development budget; office equipment budget; wellness budget; annual team gatherings; internet reimbursement; inclusive parental leave; remote work travel program. Culture & Values: Inclusive workplace celebrating diversity; committed to equity; accommodations available during hiring process.
Upsun is a cloud application platform that instantly spins up production-perfect clones—live data, config, and code—on any branch across AWS, Azure, or GCP. It eliminates staging drift, accelerates signoff, and enables launching with confidence because "when it’s real, it just works." Key features include preview environments with exact copies of configuration, code, and data to minimize release risk; simplified collaboration allowing simultaneous feature development and stakeholder feedback without IT dependencies; complete observability for proactive performance issue resolution and resource optimization. Recognized by Gartner® in the 2025 Magic Quadrant™ for Cloud-Native Application Platforms. Infrastructure is reliable with 24x7 support; automates compliance (SOC 2, PCI DSS Level 1) and daily backups. Efficient development and cost control through automated provisioning and container-level CPU/RAM controls. Flexible and future-proof technology supporting multiple languages, customizable stacks site-by-site, and full CLI compatibility. Sustainability claims include Sustainable Cloud Hosting certified by B Labs™ and Greenly-verified; up to 12x more efficient CPU usage and 15x lower emissions in low-carbon regions.
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